Who should I call when I have a technical emergency and need support?

If you have a technical emergency and need support, call your regional number. These Customer Care hotlines are available to receive calls 24/7, and the technician on call will be notified. 

Please note that although you can call your regional Customer Care hotline 24/7, your area of operation and Service Level Agreement (SLA) may impact the response time your support request receives. For priority support in the EMEA-AP, please contact Lauren McFadyen at lmcfadyen@amfbakery.com to inquire about an SLA. In the USL, we have remote technicians available around the clock to offer phone and virtual support. 

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North America

(+01) 804-342-9700

china

(+86) 150-2244-2472

greater asia, AUS, NZ

(+65) 6037-0182

europe, middle east, africa

(+31) 183-627-555

latin america

(+52) 229-915-3501