Can AMF gain remote access to bakery systems to help resolve technical issues?
Yes! AMF Bakery Systems offers remote access support to help resolve technical issues quickly and efficiently. Through the use of an IXON router, our technical support team can gain direct access to your bakery’s systems. This advanced connection allows us to diagnose and understand any issues you may be experiencing with your equipment in real-time.
For us to provide this level of remote support, bakery partners’ equipment needs to be equipped with the IXON router. For this reason, we suggest that all our bakery partners install this router during the installation phase to ensure that, should you need technical assistance, our team can provide prompt and effective remote support. Installing the IXON router not only prepares you for a smoother technical support experience but also significantly enhances our ability to maintain your equipment’s optimal performance with minimal downtime.