Q: Can AMF customize equipment based on specific bakery requirements?
A: Absolutely! AMF Bakery Systems offers a broad spectrum of baking systems designed to cater to diverse bakery needs. Knowing that every bakery is unique and…
Q: What does the process look like to order spare and replacement parts?
A: To order spare and replacement parts, call your designated Customer Care Rep. Alternatively, you can call our dedicated parts and service numbers; we have one…
Q: Who should I call when I have a technical emergency and need support?
A: If you have a technical emergency and need support, call your regional number. These Customer Care hotlines are available to receive calls 24/7, and the…
Q: How can I upgrade my bakery equipment with AMF?
A: AMF Customer Care conducts on-site performance evaluations of your AMF equipment through our Repair and Modernization offerings. Our team will analyze your bakery’s processes and prepare…
Q: Where can I find my Recommended Spare Parts List?
A: Your Recommended Spare Parts List (RSPL) is available in your AMFMethod account. If you don’t see your RSPL in AMFMethod or are having trouble accessing…
Q: Why can’t I see all of my equipment in AMFMethod?
A: If you're unable to see all of your equipment in AMFMethod, it's because we initially loaded only post-2016 data into the system. Equipment and related…
Q: Who should I call about spare parts needs and quotes?
A: Call your designated Customer Care Rep to request spare parts and quotes. Alternatively, you can call our dedicated parts and service numbers; we have one…
Q: Who should I call to set up a service visit?
A: Call your designated Customer Care Rep to request a service visit. Alternatively, you can call our dedicated parts and service numbers; we have one phone…
Q: How can I test or validate my bakery processes before I invest in capital equipment?
A: An industrial or commercial baker should test and validate their processes prior to investing in automation equipment, and this can be done by conducting a…
Q: What technical support or training does AMF offer?
A: AMF Bakery Systems takes client service and satisfaction seriously, offering training and technical support for every purchase. Our team of experienced technical experts can advise…